Privacy Policy

Last Updated: December 2024

Introduction

ServiceBased ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

Full name

Email address

Physical address

Date of birth

Government-issued ID information

Social Security Number (for eligible members)

Payment information

Automatically Collected Information

When you use our services, we automatically collect:

Device information

IP address

Browser type

Access times

Pages viewed

How We Use Your Information

We use your information to:

Verify your eligibility for our services

Process payments and transactions

Provide customer support

Send service-related communications

Improve our services

Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

Payment processors

Service providers who assist our operations

Legal authorities when required by law

Third-party partners for promotional opportunities (with your consent)

Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of sensitive data

Secure servers

Regular security audits

Limited access to personal information

Your Rights

You have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Opt-out of marketing communications

Withdraw consent for data processing

California Privacy Rights

California residents have additional rights under the CCPA, including:

Right to know what personal information is collected

Right to know if personal information is sold or disclosed

Right to opt-out of the sale of personal information

Right to non-discrimination for exercising privacy rights

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Member data is retained for 7 years after account closure for tax purposes.

Children's Privacy

Our services are only available to individuals 21 years or older. We do not knowingly collect information from anyone under 21.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected] Address: ServiceBased Privacy Office, California, USA